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遇到账号、导入、数据同步、隐私、App Store、TestFlight 或 Google Play 问题,请通过邮件联系。请尽量附上 App 名称、App 版本与 Build、设备型号、系统版本和问题发生时间。截图前请遮盖不希望分享的姓名、球队资料或其他私人信息。For account, import, sync, privacy, App Store, TestFlight or Google Play issues, email us with the app name, app version and build, device model, OS version and the approximate time of the issue. Before attaching screenshots, hide any names, team information or other private details you do not want to share.

ITT Assist 与 Tennis Assist 的下一轮更新将在登录页、球员绑定页提供“无法登录或绑定?联系支持”入口,无需先登录即可提交。请保存返回的申诉编号,客服会通过你填写的邮箱联系;提交不会自动更改身份绑定。表单不接收截图,可通过邮件自愿补充。请勿发送密码、验证码或恢复代码。旧版本或表单暂不可用时,下面的邮箱始终可用。The next ITT Assist and Tennis Assist update adds “Trouble signing in or linking? Contact support” to sign-in and player-link screens. You can submit without signing in. Keep the returned ticket number; support uses your contact email to follow up. Submission does not automatically change an identity link. The form does not accept screenshots; you may optionally send them by email. Never send passwords, verification codes or recovery codes. For older versions or an unavailable form, use the email below.